Terms of Use

Acceptance of Terms

Welcome to ELRS. These Terms of Use govern your access to and use of our website, including all content, features, booking facilities, and services offered. By accessing or using this website, including booking a consultation or making a payment, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with these terms, please discontinue use of this website immediately. These terms apply to all visitors, users, and others who access or use our website.

Informational Purpose of Website

This website is designed to provide general information about ELRS, our professional services, areas of practice, and related topics. The content includes service descriptions, blog articles, resources, booking facilities, and contact information. The website serves as an informational resource, booking platform, and marketing platform. It is not intended to provide comprehensive professional advice or create any formal relationship beyond what is established through a confirmed booking or signed engagement. While we strive to ensure accuracy, the information presented may not reflect the most current legal developments, regulations, or best practices.

No Legal Advice or Professional Relationship

Important Disclaimer: Content on this website does not constitute legal advice, professional guidance, or formal consultation. No attorney-client, advisor-client, or professional relationship is created by accessing this website, reading content, submitting inquiries through contact forms, or booking a consultation slot, until such relationship is expressly confirmed by us in writing.

The information provided is general in nature and may not apply to your specific circumstances. Legal and compliance matters are highly fact-specific and require individualized analysis. You should not rely on website content as a substitute for professional advice tailored to your situation. For specific guidance, please book a consultation or contact us directly to discuss a formal engagement. Do not send confidential or time-sensitive information through this website before establishing a professional relationship.

Bookings and Appointments

Our website allows you to book consultation slots and appointments with our team. By submitting a booking, you agree to the following:

• You must provide accurate and complete information, including your name, contact details, and preferred time slot, to process your booking
• A booking is confirmed only upon receipt of confirmation from us (via email, message, or on-screen confirmation), and where applicable, successful completion of payment
• Available time slots are subject to change and availability. We reserve the right to reschedule or cancel a booking due to unforeseen circumstances, and will notify you and offer an alternative slot or refund where applicable
• Booking a slot does not guarantee the outcome of any consultation, advice, or service discussed during the appointment
• You are responsible for attending the booked appointment at the scheduled time. Repeated no-shows may result in restrictions on future bookings

Payments

Where a booking or service requires payment, the following terms apply:

• All fees displayed on the website are in Indian Rupees (INR) unless otherwise stated, and are subject to applicable taxes
• Payments are processed through a secure third-party payment gateway. We do not store your full card details or sensitive payment credentials
• You are responsible for ensuring that the payment information you provide is accurate and that you are authorized to use the selected payment method
• A booking is considered confirmed only after successful payment is received and acknowledged
• In the event of a failed transaction where funds are deducted from your account but the booking is not confirmed, please contact us with your transaction details so we can assist with resolution or refund

Cancellations, Rescheduling, and Refunds

We understand that plans can change. The following applies to cancellations and refunds:

• If you wish to cancel or reschedule a booked appointment, please contact us as early as possible using the details provided on our Contact page
• Refund eligibility, if any, depends on the timing of the cancellation request relative to the scheduled appointment and the nature of the service booked
• Approved refunds will be processed to the original payment method within a reasonable timeframe, subject to processing times of the payment gateway and banking partners
• If we cancel or are unable to provide a booked service due to reasons attributable to us, you will be offered a rescheduled slot or a full refund, at your preference
• We reserve the right to deny refund requests that do not meet the above conditions, at our sole discretion, while remaining fair and reasonable in our assessment

User Responsibilities

When using our website, including booking appointments, submitting payments, or applying for careers, you agree to:

• Provide accurate, current, and complete information when submitting forms, bookings, payments, or inquiries
• Use the website in a lawful manner and for legitimate purposes only
• Respect the intellectual property rights of ELRS and others
• Refrain from attempting to gain unauthorized access to any systems, accounts, payment processes, or data
• Not use the website to transmit harmful, offensive, or inappropriate content
• Not interfere with or disrupt the website's functionality, booking system, or servers
• Comply with all applicable laws and regulations while using the website
• Not use automated systems or software to extract data or make bookings without authorization
• Not make fraudulent bookings or payments, or use stolen or unauthorized payment methods

We reserve the right to restrict or terminate access to any user who violates these terms or engages in conduct we deem inappropriate, including cancelling bookings made in violation of these terms.

Career Applications

If you submit an application through our careers page, you represent that all information provided, including your resume, work history, and educational background, is accurate and truthful. Submission of an application does not guarantee an interview, offer of employment, or any form of engagement. Application materials are reviewed at our discretion and used solely for recruitment-related purposes as described in our Privacy Policy.

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, videos, design elements, software, and compilation of content, is the property of ELRS or its licensors and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any content from this website without prior written permission, except as permitted for personal use such as printing or downloading single copies for your own reference. The ELRS name, logo, and all related marks are trademarks or registered trademarks of ELRS. Unauthorized use of our trademarks is prohibited.

Prohibited Uses

You may not use this website for any of the following purposes:

• Engaging in any unlawful, fraudulent, or deceptive activities, including fraudulent bookings or payments
• Violating the rights of others, including privacy and intellectual property rights
• Distributing viruses, malware, or other harmful code
• Attempting to gain unauthorized access to systems, networks, payment processes, or accounts
• Impersonating any person or entity or misrepresenting your affiliation
• Harassing, threatening, or intimidating others
• Collecting or harvesting information about users without permission
• Using the website in a manner that could damage, disable, or impair functionality, including the booking and payment system
• Engaging in any activity that interferes with others' use of the website

Limitation of Liability

To the fullest extent permitted by law, ELRS, its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of this website or services, including but not limited to damages for loss of profits, data, business opportunities, missed appointments, or other intangible losses.

This limitation applies even if we have been advised of the possibility of such damages. The website is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted access. We do not warrant that the website, booking system, or payment processing will be error-free, secure, or free from viruses or other harmful components.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless ELRS and its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the website, your bookings or payments, your violation of these Terms of Use, or your violation of any rights of third parties.

Third-Party Links, Payment Processors, and Content

This website may contain links to third-party websites, resources, or services, and integrates third-party payment gateway providers to process bookings, that are not owned or controlled by ELRS. These are provided for your convenience and to facilitate our services. We do not endorse, monitor, or assume responsibility for any third-party content, products, services, or practices, including the operation of payment gateways beyond our reasonable control. Your use of third-party websites and services is at your own risk and subject to the terms and conditions of those providers.

We encourage you to review the privacy policies and terms of use of any third-party websites or payment processors you interact with. ELRS shall not be liable for any loss or damage arising from your use of third-party websites, services, or reliance on third-party content.

User Submissions and Feedback

Any information, feedback, suggestions, ideas, or other submissions you provide to us through the website, including through contact forms or email, shall be deemed non-confidential and non-proprietary unless a formal engagement agreement is in place. By submitting content, you grant ELRS a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and distribute such content for any purpose, without compensation or attribution to you. Do not submit confidential or proprietary information unless you have established a professional relationship with us.

Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with applicable laws of India, without regard to conflict of law principles. Any disputes arising from or relating to these terms, your use of the website, or any booking or payment made through it shall be subject to the exclusive jurisdiction of competent courts in Lucknow, Uttar Pradesh. By using this website, you consent to the jurisdiction and venue of such courts and waive any objections to such jurisdiction or venue.

Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and ELRS regarding use of the website, bookings, and payments made through it. These terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

Waiver

Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of ELRS.

Changes to These Terms

We reserve the right to modify, update, or replace these Terms of Use, including booking, payment, and cancellation terms, at any time at our sole discretion. Changes will be effective immediately upon posting to this page with a revised "Last Updated" date. Your continued use of the website, including making future bookings, following the posting of changes constitutes acceptance of those changes. We encourage you to review these Terms of Use periodically to stay informed of any updates. Material changes may be communicated through a notice on the website homepage or via email if you have provided contact information.

Termination of Access

We reserve the right to terminate or suspend your access to the website, including booking facilities, immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms of Use. Upon termination, your right to use the website will cease immediately. All provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, payment obligations, warranty disclaimers, indemnity, and limitations of liability.

Contact Information

If you have questions, concerns, or comments about these Terms of Use, including bookings, payments, or refunds, please contact us:

Thank you for visiting ELRS. We appreciate your compliance with these Terms of Use.